Offers, Terms, Conditions & Return Policy
Did you miss Pantaloons Gift Coupon & RidingKart Gift Voucher offer from 1st Sept to 30th Sept 2020? No problem. Follow & Like our Facebook Page & Instagram Page for Offers & Product Updates. We will announce there, if we bring up any offer for you.
Company General & Standard Policy
1. In case of warranty, please check the product description, whether warranty is applicable with the product before purchase. It will be mentioned there if any warranty is applicable.If it is under manufacturers warranty, you may please contact the manufacturer. All details of the manufacturer will be provided
2. We offer 7 days no question asked return policy
3. Returned product has to be in factory sealed/intact/saleable condition & including all it's package or packet & tags.
4. We won't accept your claim, if we find any mark of use on returned product. The buyer will be charged for reship courier charge to ship the product back to the buyer. "Reship to buyer" shipping charge is Rs.100 per 500gm.
5. Return is under company's discretion.
6. Product can be returned if you find the product is "DOA" (Dead on arrival) or Damaged or Tampered or You are not satisfied. Please raise a RETURN REQUEST at website FOOTER within 7 days of delivery date & wait for our email / phone communication. Product should be in intact factory condition with all it's label & invoice once we ask you to return it. We will refund you full amount of product (except shipping cost, if any) to your RidingKart wallet after quality check of your returned product. This wallet balance will be valid for lifetime and it will be auto adjusted first while you shop at ridingkart.com next time.
7. In case of a valid return, we will credit your product's amount to your wallet. Same will be valid for lifetime.
8. Return courier charge has to be borned by the customer.
9. A buyer can cancel an order by contacting customer support, till the time it does not get shipped. Order cancellation is a sole discretion of company. Refund will be processed through wallet balance, valid for a lifetime or by cash through the same method used during payment.
10. No cancellation fee is applicable in case of refund to RidingKart wallet. But 5% will be deducted if you ask for refund to your bank or credit card account.
11. No matter what, after a successful return the shipping cost is not refundable. Since it gets consumed by the courier.
12. COD charge (the extra COD charge) is not refundable in case if you return a product, since the courier partner does not refund the COD (cash collection) charge. Only the Product's net cost will be refunded to your wallet. Same will be valid for lifetime.
12. Delivery delay is not under company's control. Our courier partners are, Delhivery, Bluedart, FedEx, XpressBees, Ecom Express, Ekart, India Post & many other reputed brands. We have no control over their operations. As a result, "shipping speed up request" will not be accepted.
13. Company reserves the right to cancel any order. In that case refund will be done to the same method you used during payment.
14. ABOVE GENERAL POLICY IS NOT APPLICABLE FOR GOLDEN RIDERS PRODUCTS. FOR THIS BRAND, MANUFACTURER'S RETURN POLICY WILL BE APPLICABLE.